Shipping InformationAt
Maraton Shop, we strive to ensure that your orders are delivered promptly and securely. Below you will find detailed information about our shipping options, timelines, and policies.
1.
Shipping MethodsWe offer the following shipping options to meet your needs:
- Standard Shipping: Reliable and cost-effective delivery. Estimated delivery time: [3] business days.
- Express Shipping: Fast delivery for urgent orders. Estimated delivery time: [2] business days.
- Local Pickup (if applicable): Available at our store or partner locations.
2.
Shipping CostsShipping costs are calculated based on:
- Destination: The country and region of delivery.
- Package weight and size.
You will see the exact shipping cost during the checkout process. We may also offer
free shipping for orders above a certain amount (see promotions on the homepage).
3.
Shipping RegionsWe currently deliver to the following regions:
- [List countries/regions your store supports, e.g., Europe, North America, etc.]
- If your region is not listed, please contact us to check availability.
4.
Processing Time- Orders are processed within [1] business days after payment confirmation.
- Orders placed on weekends or holidays will be processed the next business day.
5.
Delivery TimeframesDelivery times vary depending on the shipping method and destination. Below are approximate timeframes:
- Domestic Orders: [1–3 business days]
- International Orders: [1–7 business days]
Please note that delivery times may be affected by factors such as customs clearance, holidays, or unforeseen circumstances.
6.
Order TrackingOnce your order is shipped, you will receive a tracking number via email or SMS. You can track your package through our shipping partner's website or directly in your account on our website.
7.
Customs and Import DutiesFor international orders:
- Customs fees, taxes, or import duties may apply depending on your country’s regulations.
- These charges are not included in the order total and are the customer’s responsibility.
8.
Lost or Damaged PackagesWe take every precaution to ensure safe delivery. However, if your package is lost or damaged during transit:
- Contact us within [14 days] of the delivery date.
- Provide your order number and any relevant details. We will work with the courier to resolve the issue promptly.